Guardian software is designed to be reliable and trouble-free, but we know that occasionally things still go wrong. As a Guardian customer, you have the following free support options available:
Online Help
This is the best place to start.
Customer Login
If you are a current Guardian customer, you can access downloads, instructions, and upload support information.
Online support forums
The online support forums are an archive of the support questions we have received about Guardian products along with the troubleshooting and resolution information that went with them. Also, by posting to the forums, you benefit from the experience of other Guardian customers, many of whom gladly answer your questions. That’s jut the nice sort of customers we have.
Support Wiki
The support section of the Guardian Software wiki is a valuable resource when you run into problems. This is a community maintained site that has the input of our developers, our customers, and many others. Chances are, your question has already been answered here.
Online Support Ticket
If you cannot resolve your issue using the forums or the Wiki, please use this form to submit a ticket for our support staff.
Email support
We always welcome your questions. To contact our support staff directly, please use our online contact form.
Phone support
For problems that just aren’t solved practically using our online offerings, we offer a fee-based phone support option. Please use our online contact form to request a support call from one of our support technicians.
